Kellem's Grindhouse

Privacy Policy

Last updated: June 2026

Kellem's Grindhouse ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our tutoring platform at kellemsgrindhouse.com or contact us via WhatsApp.

1. Information We Collect

We may collect the following information when you register or interact with us:

  • Full name and contact details (email address, phone number)
  • Grade level and subjects of interest
  • Payment information (processed securely through third-party providers)
  • Messages sent to us via WhatsApp or email
  • Usage data from your student portal activity

2. How We Use Your Information

We use your information to:

  • Provide and manage your tutoring sessions
  • Send session reminders and progress updates
  • Process payments for your subscription plan
  • Respond to enquiries via WhatsApp or email
  • Improve our platform and services

3. WhatsApp Communication

When you message us on WhatsApp, your messages are processed by our automated assistant powered by third-party AI services. We do not store your WhatsApp messages beyond what is necessary to respond to your enquiry. By messaging us on WhatsApp, you consent to automated responses.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Tutors assigned to your sessions (name and subject only)
  • Payment processors for billing purposes
  • Service providers who help us operate our platform

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Your student portal is secured with login credentials that only you control.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

7. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

8. Children's Privacy

Our platform serves students including minors. We require parental or guardian consent for learners under the age of 18 to register. We do not knowingly collect data from children without appropriate consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: